Dominic Palumbo
Enterprise Customer Success & Strategic Program Management | Logistics Infrastructure & Operations | Partner Advocacy & Scaling
- Role
- Sr Business Coach at Amazon
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Dominic Palumbo
I specialize in building and scaling the programs that keep complex businesses moving. Over the last 12 years, I’ve moved from enterprise sales at Moody\'s to architecting global operational frameworks at Amazon. Currently, I manage the daily efficiency of a logistics network executing daily deliveries, focusing on streamlining workflows and removing bottlenecks for Delivery Service Providers.I’m at my best when I’m bridging the gap between technical teams and field operations. Whether it’s designing a risk mitigation model for a 2.2 million user ecosystem or overhauling how a company-wide organization tracks sentiment, I focus on making sure large-scale investments deliver real value on the ground.
Experience
Sr Business Coach
Jan 2025 — Present · Chicago, IL, US
Direct the daily operations and long-term scaling strategy for a regional logistics network executing daily deliveries.Partner with independent Delivery Service Providers on operational planning to ensure delivery capacity scales to meet Amazon\'s volume demands.Bridge the gap between operations and tech, turning on-the-ground friction points into software enhancements that make the network more efficient.
Education
Loyola University Chicago
Bachelor of Arts (B.A.), History
Moraine Valley Community College
Associate of Arts (A.A.), General Studies
Skills
- Research
- Microsoft Office
- Editing
- Blogging
- Sports
- Marketing Communications
- Event Planning
- Public Speaking
- Public Relations
- Customer Service
- Marketing
- Social Media
- Event Management
- Social Networking
- Fundraising
- Non-Profits
- Social Media Marketing
- Volunteer Management
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