Dominic Mitchell
Digital Product Manager Sr. Manager at PNC
- Role
- Digital Product Manager Sr Manager at PNC
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Dominic Mitchell
Experienced Digital Product Manager with a demonstrated history of working in the financial services industry. Strong sales professional skilled in Mobile Applications, IT Strategy, Business Process Improvement, Financial Services, and Agile Methodologies.
Experience
Digital Product Manager Sr Manager
Mar 2019 — Present · Pittsburgh, PA, US
Led a multitude of large-scale mobile banking experience enhancements, such as PNC Express Funds, Card Free and ATM Access, Mobile Help Center, Authentication and Security Updates, and app redesign.• Provide direction, goals and monitor progress for a team of Digital Product Managers, Designers and Developers• Assist in developing a strong team supporting the PNC Mobile Omni-Channel team by providing guidance and mentorship of staff.• Work directly with other digital product owners, system engineers, program managers, developers, testers, and customers to define features and technical user stories.• Provide strategic directions regarding the development of new technology, features and functions including Online Banking, Mobile Banking and Mobile Apps.• Work closely with counterparts in Digital Product Management to align on the vision, program backlog, and strategic roadmap• Develop business cases and perform cost/benefit analysis as needed to secure funding for enhancements and initiatives• Present data, strategies and recommendations to senior management to build buy-in to strategic recommendations including new services, updates to existing services, and retiring existing services.• Validate and maintain product backlogs, defects, and sprint plans and processes• Compile and analyze data for executive management reporting and metrics• Work closely with Product Owner/UX Research team to develop surveys, usability tests, prototypes, and user interviews in order to share results across PNC stakeholders
Education
Point Park University
MBA, Management Information Systems
2006 — 2008
University of Pittsburgh
BS, Management Information Systems
2000 — 2004
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