Dominic Lynch
Senior Manager, L & d Openings & Distinctive Brand Training Emea @Marriott International
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WORK HISTORY
Senior Manager, L & d Openings & Distinctive Brand Training Emea @Marriott International
London, GB
Supporting the Openings & Conversion team with pre-opening learning and development initiativesPartnering with new hotel teams to deploy Marriott Learning and Development systems and process on property. Ensuring all new associates have the right learning resources at the right timeDelivery of pre-opening culture training sessions with hotel teams to ensure associates deliver ‘on brand’ and memorable customer experiences Managing key distinctive brand deployments across the EMEA region partnering with the Brand and H.R. organizations.Identifying and utilizing key HR and Business data/metrics to assess the effectiveness of Brand programs and to inform recommendations for future programs and enhancements.Design and deployment of regional train the trainer programs. Educating and inspiring on property trainers to deliver engaging brand and culture training initiatives at their properties.
EDUCATION
Ulster University
Higher National Diploma, Hotel/Motel Administration/Management
Dale Carnegie Training
Effective Communications
National College of Ireland
Primary, Human Resources
NLP School London
NLP Practitioner and Leadership Coaching Certification
Psychological Consultants
EQ-i 2.0 and EQ360 accreditation.
SKILLS
ABOUT DOMINIC LYNCH
Director of Pre-Opening and Brand Training at Marriott International (EMEA) with 19 years of progressive experience in hospitality learning. I specialize in training delivery, learning design, and pre-opening strategy—bringing new hotels and teams to life through engaging, brand-aligned learning.Certified in MBTI, Insights, and Emotional Intelligence, with a Diploma in Digital Learning Design, I combine people-focused development with practical expertise. Passionate about building relationships, driving engagement, and making learning meaningful.
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