Dominic Davis
Franchise Support Specialist; Operations for CPR Cell Phone Repair
- Role
- Franchise Support Manager at Assurant
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Dominic Davis
I help homeowners, landlords, contractors, real estate professionals, and businesses…
Experience
Franchise Support Manager
Feb 2020 — Present · US
I provide dedicated support to CPR Cell Phone Repair owners. Drawing from my experience in prospecting, account management, and customer service, I offer comprehensive guidance and day-to-day operations support to ensure their success in a competitive market.My tenure at Mobile Defenders equipped me with the skills to navigate complex challenges, troubleshoot software glitches, and provide tailored solutions to meet the unique needs of each client. This experience has been invaluable in my role at Assurant, where I assist CPR Cell Phone Repair owners with onboarding new stores and resolving any technical issues they encounter.Moreover, my proficiency in hosting calls to review key performance indicators (KPIs) allows me to collaborate effectively with franchise owners, identifying areas for improvement and implementing strategies to drive growth and profitability. By leveraging my expertise and industry insights, I empower CPR Cell Phone Repair owners to achieve their business goals and maximize their potential in the ever-evolving mobile repair industry.
Skills
- Writing
- Microsoft Word
- Coaching
- Leadership
- Time Management
- Client Relations
- Crm
- Management
- Customer Follow-Up
- Sales Management
- Retail
- Teamwork
- Project Management
- Customer Service
- Customer Satisfaction
- Social Networking
- Recruiting
- Pricing
- Sales
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