Dominic Cholette
Delivery Leader | Operations & Process Improvement | Customer Experience & Digital Transformation
- Role
- Senior Consultant Strategy Operations at Slalom
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Dominic Cholette
I am an accomplished and enthusiastic transformational leader with over 15 years of…
Experience
Senior Consultant Strategy Operations
May 2022 — Present · Charlotte, NC, US
Leading Scrum Master and Program Management initiatives across financial and hospitality sectors. Facilitate Agile ceremonies to drive collaboration, transparency, and delivery momentum. Develop and execute program management strategies aligned with client objectives and business outcomes. Oversee cross-functional teams to ensure on-time, high-quality project delivery while managing scope, risks, and client expectations. Lead workshops to define platform requirements, identify process improvements, and enhance operational efficiency. Champion diversity and inclusion initiatives, fostering a culture of collaboration and growth. Focused on delivery excellence and client satisfaction through strategic leadership and execution discipline.
Skills
- Call Centers
- Customer Service
- Coaching
- Change Management
- Team Management
- Team Building
- Process Engineering
- Leadership
- Training
- Telecommunications
- Team Leadership
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