Domiana Jackson

About Domiana Jackson

Accomplished Employee Relations Professional with a proven history of cultivating positive workplace dynamics and fostering harmonious employee interactions. Adept at navigating complex employment situations and resolving conflicts to maintain a productive and collaborative work environment. Skilled in developing and implementing employee engagement initiatives, performance management strategies and impactful communication protocols. Recognized for the ability to build strong relationships with both employees and leaders, resulting in improved employee satisfaction, retention, and organizational success. Strong advocate for fair and equitable treatment for all employees while ensuring compliance with relevant employment laws and regulations.

Experience

1. Employee Relations Partner

   T-Mobile

   Jun 2022 — Present

   Key Role in the development and implementation of a comprehensive policy playbook that streamlined policy navigation.• Provides expert guidance to the business on best practices for handling employee relations matters within context of T-Mobile’s culture and values.• Manages a diverse portfolio of employee relations matters, serving a point of contact for all employee-related concerns and inquiries. • Conducts thorough investigations into workplace issues, ensuring compliance with company policies, procedures, and relevant employment laws.• Collaborates closely with leaders, ER, and HR teams to identity, address, and resolve employee conflicts, resulting in a reduction in escalated disputes.• Designs and delivered counseling and training sessions on conflict resolution, impactful communication, and maintaining a positive work environment for all employees.• Advises leaders on corrective actions, separations ad layoffs, ensuring fair and consistent application of company policies and legal requirements.• Provides guidance and support to employees and leaders on sensitive and confidential matters, demonstrating a high level of empathy and professionalism.• Participates in ER and HR team meetings, sharing insights and recommendations for improving employee relations and overall workplace satisfactions.• Key role in employee relations project groups and workstreams that contribute to enhanced clarity, consistency, and transparency in company policies.