Dom Pisanelli

About Dom Pisanelli

Public Relations Media Project Specialist with over 20 years working in Public Affairs & Community Relations work and Expertise landing Multiethnic and Local New York Media Press Coverageproficient in Microsoft Office, Word, Excel. Fluent in Italian and Spanish.A very strong work ethic begins the list of what people say my strengths are. They continue with a high energy, can do attitude, attention to details, understanding of deadlines and interpersonal skills. An ability to understand the people I work with, how to communicate, support and motivate them so everyone works to their potential and succeeds. I am extremely organized which makes multitasking, second nature for me.

Experience

1. Program Support Specialist

   Jcca

   Sep 2023 — Present

   Maintain systems of entering, tracking and updating all relevant documentation/information including but not limited to intakes, Medicaid eligibility, and all member data into GSI, MAPP, EVOLV and UAS.• Monitor the day to day maintenance of the Health Home and JCCA electronic health record systems.• Update the census, enrollment and disenrollment of members into Health Homes. • Maintain strong relationships with key staff from Health Home agencies, MCOs, and government regulatory bodies (i.e. DOH, OMH, OCFS)• Work closely with the finance department and MCO liaison on Medicaid eligibility and any changes in MMCPs.• Maintain up to date knowledge of Health Homes, Children and Family Treatment Support Services (CFTSS), Home and Community Based services (HCBS), and Managed Care.• Discuss operational issues; update staff on new or changed regulations and review electronic health records (EHR) and documentation to ensure regulatory and in-house compliance.• Provide administrative support for the Assistant Vice President and Program Directors of Health Homes and the Health Home teams.

Education

• Mercy University

  Bachelor's degree

  1994 — 1998

• The Pace Business School

  Associate's degree

  1992 — 1994