Dom Mahanta
Senior Customer Success Leader | Data Governance & Risk Mitigation Expert | Driving Retention, Growth & Customer Advocacy
- Role
- Senior Customer Success Manager at BigID
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Dom Mahanta
Most recently, I served as a Senior Customer Success Manager at BigID, managing a…
Experience
Senior Customer Success Manager
Sep 2025 — Present · Austin, TX, US
2025 Customer ARR:$7.6M• Manage a portfolio of 13 enterprise clients in Texas, Oklahoma, Louisiana and Arkansas ensuring successful deployment, optimization, and maintenance of BigID solutions.• Build trusted advisor relationships with stakeholders and executives.• Drive adoption through tailored success plans and quarterly reviews.• Partner with Regional Sales Managers to identify expansion opportunities and mitigate risks.
Education
Texas A&M University
Bachelor of Science (BS)
2007 — 2012
The University of Texas at Austin
Cybersecurity Boot Camp
2019 — 2019
The University of Texas at Austin
Health Informatics and Health Information Technology Certificate
2014 — 2014
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