Dolores Ramirez Pasini

About Dolores Ramirez Pasini

As the Tax Credit Operations Manager at Capital One, I manage the New Market Tax Credit and Alternative Energy portfolios, backed by a strong foundation in loan operations and compliance. With a proven track record, I specialize in enhancing commercial loan operations through meticulous closing, booking, and servicing processes.Together with my team, we have cultivated strong business relationships, ensuring seamless management of diverse portfolios. Our commitment to excellence consistently delivers positive outcomes for our organization and stakeholders, reinforcing our reputation as trusted leaders in the financial services industry.

Experience

1. Tax Credit Operations Manager

   Capital One

   Jan 2025 — Present

   Lead a team responsible for the operational execution of complex tax credit investments supporting the Closing, Booking, and Servicing lifecycle for New Markets Tax Credits (NMTC) and Alternative Energy transactions. Oversee day-to-day operations for a team of associates while partnering with cross-functional stakeholders to ensure operational accuracy, risk management, and a strong client and internal partner experience.• Influence organizational strategy by bringing deep product and operational expertise into cross-team discussions, helping leaders evaluate ownership models and align operational processes with the most effective organizational structure.• Contribute ideas that support broader organizational priorities and OKRs by identifying scalable operational improvements and opportunities for stronger collaboration across multiple lines of business

Education

• Hofstra University

  Bachelor's degree, International Business Administration

  2012 — 2017

Skills

• Leadership
• Portfolio Management
• Loans
• Banking
• Risk Management
• Commercial Banking
• Credit Analysis
• Financial Analysis
• Consumer Lending
• Small Business Lending
• Mortgage Lending
• Retail Banking
• Finance
• Credit
• Relationship Management
• Management