Dolly K.
Technical Communication Specialist, Instructional Designer, Information Developer, Content Strategist, Consultant 🏳️🌈
- Role
- Senior Technical Writer at Verifone
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Dolly K.
I am a Senior Technical Writer with 25+ years of experience and 20+ years specializing in…
Experience
Senior Technical Writer
Jul 2007 — Present · Bengaluru, IN
In addition to Technical writing, my responsibilities also included:• Forming a technical writing team in India.• Mentoring and Training the team.• Reviewing • Project management• Troubleshooting tool issues.
Education
NIIT
PG Diploma, Computers
1998 — 2000
Sikkim Manipal Institute of Technology - SMU
MBA, Marketing/Marketing Management, General
2008 — 2010
Mahatma Gandhi University, Kottayam
Bachelor's degree, Comparative Literature
1994 — 1997
Indira Gandhi National Open University
Certificate in Computing, Computers
2000 — 2001
Skills
- Social Media Marketing
- Training
- Testing
- Content Marketing
- Online Campaign Management
- Project Management
- Robohelp
- E-Learning
- Email Marketing
- Software Documentation
- Program Management
- Product Management
- Leadership
- Content Management
- Mobile Marketing
- Online Help
- Snagit
- Requirements Analysis
- Marketing Research
- Project Planning
- Marketing
- Framemaker
- Technical Communication
- Data Analysis
- Technical Documentation
- Digital Strategy
- Google Analytics
- Analysis
- Search Engine Optimization (SEO)
- Usability Testing
- Online Marketing
- Content Development
- Cross-Functional Team Leadership
- Content Strategy
- Marketing Strategy
- Quality Assurance
- Enterprise Software
- Marketing Communications
- Instructional Designing
- Google Adwords Professional
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