Dolly K.
Senior Executive
- Role
- Senior Executive at Girnarsoft
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
Experience
Senior Executive
May 2024 — Present
A technology services company focused on digital transformationServed as the main contact for clients using the Learning Management System –LMS–, overseeing onboarding, configuration, and account managementManaged client interactions for Sales Force Automation –SFA– integration, including lead push and data synchronizationAdministered LMS account hierarchy, establishing organizational structures and user roles based on client needsProvided technical support, feature guidance, and best practices to enhance platform adoptionCollaborated with internal teams to address escalations and incorporate client feedback into product enhancementsDocumented client requests and system configurations using Freshdesk tools and ticketing systemsTrained new Joinee for the LMS product
Education
Bundelkhand University
Bachelor of Commerce - BCom, Banking, Corporate, Finance, and Securities Law
Delhi Public School - India
High School Diploma
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