Doleen McCabe
Head of Operations @Diligenta - a subsidiary of Tata Consultancy Services
Linlithgow, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2025 — Present
Head of Operations @Diligenta - a subsidiary of Tata Consultancy Services
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SKILLS
Business TransformationCustomer RetentionCustomer ServiceContact CentersLeadershipInbound MarketingCoachingAccount ManagementChange ManagementEmployee EngagementWorkforce ManagementProject DeliveryTeam ManagementManagementBusiness Process ImprovementService DeliveryTelecommunicationsTraining DeliveryOperations ManagementStakeholder ManagementTeam LeadershipProcess ImprovementCall CentersRelationship ManagementOutsourcingCustomer ExperiencePerformance ManagementCustomer Satisfaction
ABOUT DOLEEN MCCABE
As Head of Contact Centres at Standard Life Diligenta, I lead high-performing…
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