Jaclyne D.

About Jaclyne D.

As a results-driven leader with over 13 years of experience in media planning, business…

Experience

1. Chief of Staff

   Ladderstone

   Sep 2023 — Present · Charlotte, NC, US

   I’m the Chief of Staff at LadderStone, a global advisory firm positioned at the intersection of capital markets, regulatory infrastructure, and financial technology. My role is to turn strategic vision into actionable plans, ensuring our leadership team executes priorities efficiently and effectively across global operations.My expertise lies in transforming high-level objectives into clear, structured processes. I’ve led the firmwide implementation of operational systems like Monday.com, improving transparency, workflow governance, and accountability. Additionally, I\'ve driven our adoption of methodologies such as Entrepreneurial Operating System (EOS), Objectives and Key Results (OKRs), and Agile, enhancing operational clarity and agility.With deep experience in organizational strategy, internal communications, and stakeholder alignment, I consistently focus on creating scalable processes that improve cross-functional collaboration and reduce operational friction. My disciplined approach has strengthened our compliance posture, streamlined internal communications, and optimized stakeholder engagement across complex, regulated environments.I actively pursue professional growth, maintaining expertise in critical compliance areas like GDPR and CCPA, and sharpening my strategic communication skills. Certifications from organizations like Demandbase, Madison Logic, and Forrester reinforce my expertise in Account-Based Marketing and B2B strategies, while advanced training in analytics has enhanced my analytical rigor.I’m passionate about mentorship, team culture, and strategic empathy. As a trusted internal advisor, I focus on coaching, succession planning, and creating an intentional, high-performance environment that drives our shared success.