Daniel Doerr

About Daniel Doerr

Operations and transformation leader with 12+ years of experience driving process improvement, cross-functional program delivery, and stakeholder alignment in regulated, mission-critical environments. My career has been built on translating ambiguity into execution. In the Army, that meant assessing complex civilian and military environments, building consensus across cultural and organizational boundaries, and codifying findings into standard operating procedures that teams could actually run on. In the private sector, it has meant doing the same work with different stakes — mapping fragmented workflows into repeatable systems, eliciting and documenting requirements across technical and non-technical teams, and driving change management through implementations that touch hundreds of end users. I am most effective in environments where the problem isn\'t yet well-defined and the team needs someone who can listen, synthesize, and move the group forward. I work comfortably across the spectrum — from executive stakeholders setting strategy to frontline users living with whatever we build. I care about auditability, repeatability, and making sure the systems we put in place outlast the attention we give them. Areas of focus: operational transformation, business process mapping, gap analysis, requirements elicitation, implementation leadership, change management, cross-functional program delivery, risk and compliance in regulated environments.

Experience

1. Operations and Implementation Lead

   Redbag Inc

   Jan 2023 — Present · Denver, CO, US

   Safety technology company delivering emergency preparedness training, tools, and technology to K-12 schools and districts nationwide. Leading operations and implementation across a portfolio of 25 districts and 220+ schools.• Lead requirements elicitation, documentation, and management for client implementations spanning 40+ schools and stakeholders, partnering with technical and non-technical teams to ensure solutions meet business needs.• Conduct operational gap analysis with client stakeholders to identify deficiencies in current-state workflows, then design and implement targeted improvements that increased onboarding consistency and reduced rework.• Map and document end-to-end operational workflows covering client onboarding, training delivery, and software development lifecycle, establishing repeatable, scalable systems in place of ad-hoc execution.• Partner with developers in Agile environments using Jira, participating in UAT and SDLC documentation to ensure releases meet business and compliance requirements.• Facilitate requirements-gathering and operational planning sessions across all stakeholder levels, from teachers to senior administrators and executives, building consensus and translating competing priorities into implementable solutions.• Design and deliver tailored change-management and training programs, personally leading 30+ training sessions across 40+ schools to drive adoption of new processes and tools.

Education

• Iowa State University

  Bachelor of Science (B.S.), French Language and Literature

  2007 — 2011

• Iowa State University

  Bachelor of Science (B.S.), Political Science and Government

  2007 — 2011

• Université Paris-Sorbonne

  Spring Semester Abroad, French Studies

  2010 — 2010

• ACI Learning

  Computer User Support Specialist Program, Information Technology

• University of Denver - Josef Korbel School of Global and Public Affairs

  Master’s Degree, International Relations and National Security Studies

  2020

• Institute for Veterans and Military Families - IVMF

  CompTIA Network+

• Iowa State University

  Bachelor of Arts - BA, Political Science and Government

Skills

• Managed Care
• Military
• Training
• Research
• Microsoft Office
• Sales
• Management
• Pharmaceutical Industry
• Pharmaceutical Sales
• Microsoft Excel
• Powerpoint
• Product Launch
• Leadership
• Medical Devices
• Microsoft Word
• Sales Operations
• Customer Service