Dodie Armstrong
Sales Director @ Customer Traac | CX & Operations Consultant
- Role
- Cx & Operations Consultant at Ch Consulting Group
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
Experience
Cx & Operations Consultant
Jan 2021 — Present
CH Consulting Group is a nationwide network of customer experience experts and thought leaders in the contact center industry with hundreds of years of collective industry experience. CH Consulting Group\'s ROI-driven, interdisciplinary approach to business solutions provides us with a unique advantage over other consulting agencies. CHCG consultants bring a proven track record, the right tools, services, and processes to the table for both immediate value and long-term success. In addition, CHCG provides scalability, flexibility, and customization needed to be able to assist start-up organizations, as well as, multi-million-dollar corporations and everything in between.
Skills
- Windows
- Professional Communication
- Training
- Customer Satisfaction
- Quality Assurance
- Teaching
- Time Management
- Process Improvement
- English
- Strategic Planning
- Outlook
- Research
- Photoshop
- Microsoft Word
- Team Leadership
- Call Centers
- Powerpoint
- Microsoft Excel
- Customer Service
- Public Speaking
- Project Management
- Microsoft Office
- Sales
- Social Media
- Leadership
- Team Building
- Management
- Coaching
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