Ky Anh Doan
Product Operational Specialist @CHANEL
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WORK HISTORY
Product Operational Specialist @CHANEL
Vancouver, BC, CA
Governed inventory accuracy and loss prevention initiatives by conducting RFID scans, performing cycle counts, and investigating and resolving inventory discrepancies.• Coordinated end-to-end after-sales operations: domestic and international deliveries, repairs, and alterations, ensuring seamless customer experience.• Managed merchandise and packaging inventory by coordinating inbound shipments, analyzing sales trends, and preparing recurring stock level reports to support replenishment and availability planning.• Partnered cross-functionally with store leadership and warehouse teams to improve operational efficiency by recommending updated procedures, tools, and standardized forms for daily workflows.• Established and maintained strong client relationships in-person and via phone by responding promptly to all queries.• Assisted events: collection launches, client appreciation events, HJ special events, etc.
EDUCATION
Langara College
Postgraduate Degree, Data Analytics
HUS Highschool for Gifted Students
Excellent, Chemistry
Foreign Trade University
Bachelor's degree, International Business/Trade/Commerce
ABOUT KY ANH DOAN
Two \"homeland\" legacies I contributed, now I seek,New horizons in Canada, where dreams speak with data.
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