Cordo Hylton
| A+ | Network + | security + | Linux + | Windows Server | Azure
- Role
- Information Technology Support Engineer at Polygon Group
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Cordo Hylton
Director of IT – Leading Technology, Teams, and Operations Across the Americas to Drive…
Experience
Information Technology Support Engineer
Oct 2023 — Present · North Andover, MA, US
Configure, deploy, and maintain laptops and Mobile Devices integrated with Intune and Azure Active Directory.• Maintain user roles and permissions in NetSuite, supporting departmental workflows. • Deliver expert hardware/software support, including printers, peripherals, and networking equipment.• Install and manage Cisco Meraki network devices to ensure secure and stable office connectivity.• Utilize Microsoft 365 Admin Center and Microsoft Exchange for user management, shared mailboxes, and email flow.• Create and maintain a centralized internal knowledge base, ensuring documentation of technical procedures, common troubleshooting steps, and IT best practices across the organization.
Education
Compass Technical Training
CompTIA Security +
Compass Technical Training
CompTIA A+
2020
Rhodes Hall High School
Industry certificate in Business
Montego Bay Community College.
Associate's degree, Information Technology
Compass Technical Trainings
CompTIA Linux +
Compass Technical Training
CompTIA Network+
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