Deniz Ilhan

Staff Ux Researcher @Netskope

San Francisco, CA, US

Developed company’s first official UX personas, which became keystone to Design mockups,Research deliverables and Product requirement documents• Became a subject matter expert for Amplitude’s integration into the company, driving the first UXanalytics program to track usability and product health metrics across platform, while alsodeveloping company\'s Amplitude operationalization guidelines and presenting at the QPR• Drove strategic research to inform company’s end-user facing agent’s first redesign overhaul andidentified the information architectural, functional and visual priorities for Product• Introduced Kano analysis to team’s repertoire to raise methodological rigor to address high-stakesfeature prioritization questions around policy and configuration management• Led foundational research identifying key cybersecurity/network policy and configurationmanagement workflows across core Netskope suite as well as supporting tactical research such asusability and concept validation studies• Built strong research partnerships with designers, PMs, engineering and customer success teamsand other researchers• Peer-reviewed researcher study plans and presentations to help improve team’s output quality.• Built knowledge on the complex cybersecurity/network domain and enterprise user behavior.

Stony Brook University

Doctor of Philosophy (Ph.D.) (candidate), Sociology

General Assembly

Certificate, User Experience Design (Part-time)

Boğaziçi University

Bachelor of Arts - BA, Political Science and International Relations

Boğaziçi University

Ph.D. program, Political Science and International Relations

Boğaziçi University

Master of Arts - MA, Atatürk Institute for Modern Turkish History

Stony Brook University

Master of Arts - MA, Sociology