Danny Khan
Digital Operations @Selfridges
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WORK HISTORY
Digital Operations @Selfridges
London, GB
Digital Operations | Selfridges• Creating/supporting concession data and working collaboratively with brands to resolve any issues, updating pricing for them. • Effectively managing and minimising products that are in stock and not on site (ISNOS). • Ensuring enrichment is up to date and being the point of contact for brands for any online queries relating to product. • Working with brands to ensure assets are being sent before stock is delivered. • Maintaining the accuracy of the online range by removing old products and adding new. Updating the range tracker to reflect this. • Dealing with queries from suppliers, B&M, Photo Studio, Digital team and Customer Services. • Responsible for turning stockpots off/on for NPS issues and resolving in a timely manner. • Maintaining relevant supplier information within team guidelines, and ensure time to site SLA’s are being met.• Conducting regular online site walks, highlighting priorities to the digital operations manager in a timely manner. • Attending regular sales, trade, operations and studio meetings to provide and receive updates on deliveries, uploads and special projects.
EDUCATION
Halesowen College
Level 3 Extended Diploma, Graphic Design and Photography
Halesowen College
Level 3 Extended Diploma, Information Technology
Birmingham City University
BA (Hons), Graphic Design (Visual Communication)
ABOUT DANNY KHAN
Experienced retail management professional with over five years of successful leadership in optimising retail operations and boosting sales. My degree in graphic design enhances my ability to create compelling in-store experiences and visually engage customers. Currently transitioning into the field of digital user experience to leverage my expertise in retail strategy and design. Eager to explore opportunities in user experience and contribute to the growth of businesses through strategic design.
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