Dmytro Basan
Engineering Manager @Klarna
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WORK HISTORY
Engineering Manager @Klarna
Berlin, DE
As Engineering Manager in Klarna\'s Post Purchase group, my primary aim is to help improve customer experience by optimizing their interaction with orders and transactions. My approach combines team management and mentoring, technical expertise, and scalable architectural solutions. By nurturing a supportive environment for our team and efficiently catering to 20+ stakeholder groups, I strive to minimize customer support interactions and boost satisfaction, driving both team performance and company success.
EDUCATION
Le Mans Université
Master's degree, Computer Science
Dnipropetrovs'kij Nacional'nij Universitet
Master's degree, Computer Science
Dnipropetrovs'kij Nacional'nij Universitet
Bachelor's degree, Computer Science
Lyceum of information technologies
Informatics
ABOUT DMYTRO BASAN
As an engineering manager, I specialize in leading and mentoring cross-functional teams of up to 10 members, leveraging my diverse technical background to address complex challenges across industries such as hospitality, web3, finance, analytics, and payments. With expertise in various technologies (Node.js, React.js, AWS, etc.) and the architecture of large-scale systems with diverse designs, I\'ve delivered high-impact solutions that have fueled the growth and optimization of organizations across various industries.My unique skillset, encompassing hands-on experience in data science, analytics, web scraping, and bot development, positions me to excel in dynamic, innovative environments. I consistently help businesses optimize their processes and gain valuable insights by adopting a data-driven approach.My passion for technology is complemented by my appreciation for effective remote work practices and love for traveling. These interests foster a global perspective, facilitating collaboration with international teams and developing a holistic understanding of market dynamics. I also participate as a speaker at conference and contribute to various podcasts focused on leadership. These engagements not only allow me to share my knowledge and insights but also ensure I stay abreast of evolving trends and conversations in leadership and technology.Driven by a commitment to cultivating a culture of continuous improvement, collaboration, and learning, my primary goal as an engineering manager is to empower my teams to deliver robust, high-quality software solutions. Through my leadership, I help make things happen and drive success in every project, positioning both my team and the organization for long-term accomplishments.
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