Diana Muñoz

Agile Delivery Lead at Ticketmaster

Role
Technical Delivery Team Manager at Ticketmaster
Location
Reston, VA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Diana Muñoz

I’m a Senior Program Manager with experience leading global, high-complexity marketplace…

Experience

  1. Technical Delivery Team Manager

    Ticketmaster

    Mar 2019 — Present

    Actively leverage SAFe Agile Principals, responsible for the definition, planning, execution and closure of large-scale initiatives across multiple engineering teams. Responsibilities Include:• Clearly and concisely communicate status of project initiatives • Proactively communicate risks and mitigation strategies to stakeholders • Facilitate quarterly planning sessions, System Demos, as well as Inspect and Adapt sessions • Drive cross-team collaboration for the purpose of managing interdependencies • Capture and present team metrics including, Completion Against Commitments (CAC), Program Predictability Metric (PPM), Delivery Cycle Time, Injection Rate, Throughput and WIP• Conducts team Agile Maturity assessments, leveraging their output to provide team coaching and overall continuous improvement• Provide mentorship and coaching for fellow Agile Project Managers

Education

  • University at Buffalo

    Master of Arts (M.A.), Psychology

    2012 — 2014

  • D'Youville University

    Bachelor of Arts (B.A.), Psychology

    2010 — 2012

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Diana Muñoz — Technical Delivery Team Manager at Ticketmaster in Reston, VA, US | Unifers