Diane Mohan
Dedicated SaaS Customer Success Professional
- Role
- Senior Customer Success Manager at Truce Software
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Diane Mohan
I am a dedicated & loyal Customer Success professional experienced in managing enterprise accounts in a SaaS environment. Helping people and being the voice of the customer are two of my passions. I have a track record building relationships with customers, protecting and growing their book of business, and being their trusted advocate in technical product environments.
Experience
Senior Customer Success Manager
Mar 2023 — Present · Charlotte, NC, US
Education
Penn State University
Elementary Education and Teaching
1989 — 1994
Skills
- Salesforce.com
- Leadership
- Lead Generation
- Saas
- Digital Media
- Webcasting
- Management
- Streaming Media
- Project Management
- Strategic Partnerships
- Crm
- Webinars
- Email Marketing
- Digital Marketing
- Account Management
- Online Marketing
- Mobile Devices
- Social Media Marketing
- Web Video
- Enterprise Software
- Key Account Management
- Program Management
- Customer Satisfaction
- Virtual Events
- Virtual Environments
- Fantasy Football
- Web Analytics
- Software as a Service (Saas)
- Customer Relationship Management (Crm)
- Training
- Consulting
- Social Media
- Project Planning
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