David Larson

Solutions Engineer | Customer Experience Analyst

Role
Solutions Engineer at When I Work
Location
Minneapolis, MN, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About David Larson

While technology can deliver some amazing benefits to a business, I don’t think most people really want to be technologists. They just want to run their operations in the most effective way possible. That’s why I like the opportunity and challenge of connecting a business problem with the right solution so that organizations can operate at their best and maximize the value they add to their customers and employees.As a Solutions Engineer, I connect customer needs with product benefits and serve as a liaison between the Sales, Development, and Product teams.Accomplishments - Transitioned the product planning process from an internal focus to a market-centric focus- Improved processes and communications between the development and product teams- Managed the software release process across departments- Developed an integration playbook to accelerate the sales process- Project lead for telematics product launch- Member of the corporate leadership team- Provided enhanced support to the sales team for major opportunities- Produced on-going product-related communications and training- Designed product demo scripts and managed the pre-sales demo environment for both internal and external sales teams.Professional SkillsProduct Management | Strategic Planning | Competitive Analysis | Roadmap Development |MEDDIC-Command of the Message Sales Philosophy | Customer Needs Analysis | Listening | GPS | SaaS | API Web Services | User Story Telling | Requirements Definition | Backlog Prioritization | SDLC | Business Case Development | Mobile Workforce Management | SCRUM | Agile | Web Platform Development | Mobile Technology | Drive Testing | User Feedback Analysis | Route Optimization | Go-To-Market Strategy | PRD Creation | Offshore Team Collaboration | Wireframing | RFI & RFP Response Management | Wireless Communications | SQL | Customer Retention | Product Development | Cross-Functional Team Leadership | Problem Solving | Training Development |Skills Under DevelopmentUser Experience Research & Design | Business Analyst Certification | Little Known Fun Facts- I compete in dog shows with Trek, my AKC Grand Champion Keeshond- I have driven 40’ transit buses in advanced driving skills c••••••••@gmail.com

Experience

  1. Solutions Engineer

    When I Work

    Aug 2022 — Present · MN, US

Skills

  • New Business Development
  • Customer Relations
  • Employee Training
  • Pre-Sales Technical Consulting
  • Telecommunications
  • Mobile
  • Church Planting and Development
  • Telematics
  • Non-Profit Administration
  • Troubleshooting
  • Wireless
  • Gps
  • Mobile Devices

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David Larson — Solutions Engineer at When I Work in Minneapolis, MN, US | Unifers