Dmitry Ioffe

Sales & Customer Service Representative @belairdirect

Calgary, AB, CA

Playing a key role in optimally protecting our customers\' most valuable assets by advising them on appropriate insurance products, answering their product questions, and guiding them through the next steps- Handling telephone and electronic inquiries from existing customers in a professional and timely manner, providing exceptional customer service, and resolving issues promptly- Analyzing individual customer needs, promoting and cross-selling personal insurance products and services- Accepting and efficiently processing payment method changes, ensuring that customer accounts are updated in an accurate and timely manner

Aarhus BSS - Aarhus University

BSc, Business Administration