Dmitri Rozenberg

Rpa and Ai Consultant @JELD-WEN UK

Sheffield, GB

Driving digital transformation initiatives by identifying automation opportunities across production, warehouse, sales, and support functions. Implementing AI-powered solutions to enhance operational efficiency and reduce manual workload.Key Achievements:• Citizen Development Program: Established company-wide citizen development initiative, identifying and training business users across departments in low-code/no-code tools (Power Platform, Mendix), enabling them to create solutions independently and reducing IT backlog by 40%.• Automated Returns Management: Designed end-to-end returns process using Microsoft Forms, Power Automate, and SharePoint Lists, reducing processing time by 75% and improving data accuracy.• AI-Powered Competitive Intelligence: Implemented automated competitor analysis system using Clay.com and Power Automate, delivering weekly insights to marketing team and saving 20 hours of manual research weekly.• Intelligent Document Processing: Developed sales order automation using PDF scraping and OCR technology to extract data, transform to JSON, and integrate with ERP system, processing 500+ orders daily with 98% accuracy.• Conversational AI Implementation: Built and deployed Copilot Studio chatbot for customer support and sales teams, providing instant access to fire door specifications and reducing response time by 60%.• Process Optimization: Conducted process mining across departments to identify automation opportunities.• Integration Architecture: Designed seamless integrations between Power Platform, SharePoint, Zapier, n8n, Mendix and legacy systems using REST APIs and webhooksDeputy Service Desk Manager (AI Consultant).

Tallinna Majanduskool / Tallinn School of Economics

Bachelor's degree, Business Administration and Management, General