Donald A. Mitchell
Asset Management and Desktop Support Engineering Manager | Vice-Chair - Black Excellence Employee Resource Network
- Role
- Manager - IT Desktop & Asset Support at Amentum
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Donald A. Mitchell
Skilled and resourceful systems administrator and analyst with extensive experience in…
Experience
Manager - IT Desktop & Asset Support
Jan 2020 — Present · Dallas, TX, US
This role entails several responsibilities, including software procurement and installation, license management, workstation management and support, and hardware procurement. Backend support and workstation imaging also falls under this jurisdiction. This position also oversees mobile device management, which includes (but not limited to) billing, procurement, application management and renewals.
Education
University of Maryland Global Campus
Master of Science - MS, Cybersecurity Management and Policy
2019 — 2021
Western Michigan University
M.A., Educational Technology
2003 — 2005
Tennessee State University
B.S., Computer Science
1998 — 2003
Skills
- Exchange Programs
- Servers
- Visio
- Lotus Notes
- Active Directory
- Hardware
- Data Retention
- Software Lifecycle Management
- Sarbanes-Oxley Act
- Research
- Technical Support
- Computer Hardware
- Sharepoint
- Software Documentation
- Security
- Administration
- Networking
- Secure Remote Access
- Citrix
- Web Servers
- System Administration
- Outlook
- Microsoft Office
- Help Desk Support
- Information Systems
- Remote Access
- Website Development
- Access
- Windows 7
- Product Lifecycle Management
- Windows Xp
- File Servers
- Project Management
- Troubleshooting
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