Dennis Kocsis
- Role
- Customer Service Technical Support Analyst Executive Escalations at Pearson
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
Experience
Customer Service Technical Support Analyst Executive Escalations
Jan 2020 — Present
Top tier customer service to Educators, Administrators, Sales and Customer Success agents, and students in Higher Education segment. Escalating cases to Product, Technology, and Pearson Executives. Direct collaboration with Global Analytics team.
Skills
- Budgets
- Start-Ups
- Training
- Leadership Development
- Small Business
- Team Building
- Leadership
- Market Planning
- Customer Retention
- Account Management
- Human Resources
- Lead Generation
- Marketing
- Entrepreneurship
- New Business Development
- Selling
- Sales Operations
- Workshop Presenter
- Market Research
- E-Commerce
- Contract Negotiation
- Crm
- Performance Management
- Recruiting
- Management
- Strategy
- Business Planning
- Executive Management
- Program Management
- Retail
- Time Management
- Healthcare
- Strategic Partnerships
- Business Development
- Advertising
- Sales
- Strategic Planning
- Sales Process
- Marketing Strategy
- Consulting
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.