Daryna Martynenko
Operations Manager @Ayvazova Academy
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WORK HISTORY
Operations Manager @Ayvazova Academy
Hamburg, DE
Coordinate cross-functional departments — marketing, sales, customer success, and partnerships — ensuring alignment on company-wide objectives and operational efficiency.2. Manage the entire sales funnel and customer lifecycle, driving improvements and optimizing the customer journey.3. Define and monitor KPIs for revenue-generating teams, building data-driven reporting systems for financial forecasting and performance management.4. Oversee operational processes, ensuring scalability, efficiency, and continuous improvement across business units.5. Drive innovation by introducing automation in sales and marketing processes, enhancing productivity and resource utilization.6. Support company growth through strategic planning, cross-team collaboration, and execution of scalable operational models.
EDUCATION
Oles Honchar Dnipro National University
Master's degree
SKILLS
ABOUT DARYNA MARTYNENKO
Operations Manager who bridges the gap between ambitious growth plans and operational reality. Now I work as Operations Manager at Ayavozova Academy, where I connect the dots between marketing, sales, customer success, and partnerships. My focus is on making sure teams move in the same direction, processes run smoothly, and the company scales in a smart and sustainable way. Key responsibilities- Turning strategy into action (and results)- Optimizing the customer journey — from acquisition to long-term success- Using KPIs and data to make smarter decisions- Automating processes so teams can focus on what really matters- Growing people and teams alongside the business. Before this, I spent 6+ years at Serpstat, where I grew from Sales Development Representative to Account Executive Team Lead. That journey taught me how to win clients, close deals, and lead high-performing sales teams — experience that shaped my ability to align revenue goals with day-to-day operations and deliver measurable growth.
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