David Maples

About David Maples

Experienced professional in information systems and information technology management, strategic leadership, digital transformation, risk management, process optimization, data analytics, vendor management, end user support, project management, database administration, cloud services, SaaS and software development for a wide variety of aviation, manufacturing, accounting, supply chain and logistics applications.

Experience

1. Global Director of IT

   CFM Materials

   Sep 2022 — Present

   Infrastructure Modernization: Led transition from on-premise infrastructure to Network-as-a-Service (NaaS), reducing operational costs. Re-engineered Citrix environment and implemented AVD as a high-performance alternative.• Cloud Migration: Directed migration of file systems to SharePoint, streamlining document management. Implemented Azure services, including AFS, AVD, and Azure Web Services, to support cloud-based operations.• Security Enhancements: Architected comprehensive cybersecurity improvements, deploying CrowdStrike Falcon Complete for advanced endpoint protection and Proofpoint for email security, significantly reducing threat exposure.• Governance/Risk/Compliance: Led an audit of CFMM\'s risk footprint in concert with GE\'s audit team; ensured congruence with the NIST CSF; implemented GRC tools to help CFMM centrally manage activities and associated evidence of risk management.• Application Modernization: Oversaw redesign of legacy handheld applications, moving from Xamarin to.NET MAUI, improving performance and user experience for mobile workflows.• Business Continuity and Disaster Recovery: Implemented a robust disaster recovery solution using Zerto and HPE, integrating Rubrik for backup systems, ensuring data integrity and rapid recovery capabilities.• Operational Efficiency: Established IT KPIs, including ticket metrics, TAT, and agent performance, driving overall improvement in service delivery efficiency. • Global Operations: Managed IT aspects of relocating multiple warehouses overseas, ensuring seamless technology integration and operational continuity.• Team Leadership and Growth: Expanded IT team from 4 to 7 members, enhancing technical expertise and capacity through strategic hiring and professional development initiatives.• Stakeholder Collaboration: Partnered with cross-functional teams to align IT initiatives with business objectives, delivering measurable outcomes in productivity, security, and innovation.

Education

• University of Tennessee, Knoxville

  BS, Aerospace Engineering

  1987 — 1996

• Southern Adventist University

  Masters of Science, Software Engineering

  1999 — 2004