Dominik Malzacher
Principal Consultant @Fluent Commerce
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WORK HISTORY
Principal Consultant @Fluent Commerce
London, GB
Delivering strategic consulting services to clients to define business objectives and map these to Fluent Commerce value proposition• Leading OMS project discovery phase, running discovery workshops to define project requirements, high-level design and delivery approach• Supporting client/partner developers, architects & BAs during project build phase: dev support & issue resolution, testing/UAT & go live support• Running client and partner training sessions (for both business user and technical audiences)• Supporting pre-sales with RFPs & new customer engagements, scoping possible solution & implementation options
EDUCATION
Charles Sturt University
BA, Communications - Advertising
SKILLS
ABOUT DOMINIK MALZACHER
I’m an experienced business and technology consultant with over 14 years of experience in enterprise SaaS solution delivery. I specialise in bridging the gap between business goals and technical execution — from requirements engineering and solution design through to implementation and post-launch enablement.With deep expertise in eCommerce system landscapes, SaaS platforms and systems integration, I help organisations scale their digital capabilities to deliver unified customer experiences. I’ve held various client/partner facing roles including software implementation support, solution design, systems integration design, client/partner enablement, functional and tech consulting, pre-sales support, team leadership.
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