Donna Jackson
IT Customer Support Technician @TriWest Healthcare Alliance
Mesa, AZ, US
EMAILS
MOBILE NUMBERS
+14•••••••66
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WORK HISTORY
Nov 2024 — Present
IT Customer Support Technician @TriWest Healthcare Alliance
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US
SKILLS
VisioEnterprise ArchitectureUser Acceptance TestingMicrosoft WordComputer RepairSoftware Development Life Cycle (Sdlc)Systems AnalysisSsisComputer HardwareRequirements GatheringBusiness IntelligenceMainframeMicrosoft OutlookLeadershipProgram ManagementActive DirectoryData ModelingSsrsComputer Software TrainingData WarehousingBusiness RequirementsCustomer ServiceVendor ManagementSoftware Project ManagementRemote TroubleshootingIT ManagementTroubleshootingDisaster RecoveryMicrosoft ExcelProject ManagementWindowsDb2Customer SatisfactionSharepointIntegrationMicrosoft OfficeTime ManagementProcess ImprovementSoftware DocumentationSdlc
ABOUT DONNA JACKSON
Currently looking for a position that is 100% remote, in the customer service industry…
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