Donna Jackson
IT Customer Support Technician
- Role
- IT Customer Support Technician at TriWest Healthcare Alliance
- Location
- Mesa, AZ, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Donna Jackson
Currently looking for a position that is 100% remote, in the customer service industry…
Experience
IT Customer Support Technician
Nov 2024 — Present · US
Skills
- Visio
- Enterprise Architecture
- User Acceptance Testing
- Microsoft Word
- Computer Repair
- Software Development Life Cycle (Sdlc)
- Systems Analysis
- Ssis
- Computer Hardware
- Requirements Gathering
- Business Intelligence
- Mainframe
- Microsoft Outlook
- Leadership
- Program Management
- Active Directory
- Data Modeling
- Ssrs
- Computer Software Training
- Data Warehousing
- Business Requirements
- Customer Service
- Vendor Management
- Software Project Management
- Remote Troubleshooting
- IT Management
- Troubleshooting
- Disaster Recovery
- Microsoft Excel
- Project Management
- Windows
- Db2
- Customer Satisfaction
- Sharepoint
- Integration
- Microsoft Office
- Time Management
- Process Improvement
- Software Documentation
- Sdlc
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