Danny Leblanc
Senior Manager, Customer Reliability Engineering @ GitHub
- Role
- Senior Manager, Customer Reliability Engineering at GitHub
- Location
- Troy, NY, US
- LinkedIn followers
- 500 followers
About Danny Leblanc
Technical support leader with experience leading global teams. Deep experience in SaaS, scaling global operations and AI-enabled tooling to maximize team efficiency. Proven impact on ARR retention, process automation, and KPI-driven performance management. Strong focus on scalable support models, change management, and team development.
Experience
Senior Manager, Customer Reliability Engineering
Jan 2023 — Present
Skills
- Human Resources Information Systems (Hris)
- Onboarding
- Applicant Tracking Systems
- Crm
- Css
- Vendor Management
- Event Photography
- Saas
- Software as a Service (Saas)
- Food Photography
- Sql
- Ssh
- Workbench
- Brassring
- Leadership
- Html
- Recruiting
- Portrait Photography
- Customer Relationship Management (Crm)
- Management
- Lightroom
- Sdlc
- Talent Acquisition
- Technical Support
- Photography
- Software Development Life Cycle (Sdlc)
- Employee Engagement
- Customer Service
- Talent Management
- Technical Recruiting
- Training
- Sharepoint
- Digital Photography
- Human Resources
- Team Management
- Hris
- Adobe Photoshop
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