Daniela Lazic
Sr Customer Success Manager
- Role
- Sr Customer Success Account Manager at Microsoft
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Daniela Lazic
With a tenure of nearly a decade at VMware, now part of the Broadcom family, my focus has been to lead enterprise clients through transformative digital workspace solutions and SaaS migrations. My expertise in customer success is demonstrated by my ability to manage complex technical accounts across diverse industries, including healthcare and retail, ensuring seamless transitions and adoption of cutting-edge technologies.At the core of my professional journey lies the commitment to fostering robust client relationships and cross-functional collaboration. My role as a Sr Customer Success Manager has been enriched by strategizing success plans and advocating best practices, which has resulted in increased client engagement and satisfaction. As a VMware Certified Professional, I leverage my technical acumen to empower teams and drive innovation within the dynamic landscape of Digital Workspace and Software Defined Datacenter solutions.Microsoft Azure and VMware Digital Workspace certified.NASM-CPT NCAA Personal Trainer & Precision Nutrition Certified (hobby). 100% Fluency in 4 languages.
Experience
Sr Customer Success Account Manager
Jan 2025 — Present · New York, NY, US
Education
Växjö University
Bachelor's degree, Computer Science
2001 — 2004
Pole Universitaire Leonard de Vinci
ERASMUS, Management, International Business Law, French
2005 — 2005
Lund University
Master of Arts - MA, Computer Science (Informatics)
2004 — 2006
Skills
- Reuters 3000
- Active Directory
- Unix
- Software Project Management
- Sales Support
- French
- Croatian
- Rmds
- Bash
- Market Data
- Windows Server 2003
- Fx Trading
- Server Virtualisation
- Xml
- Linux
- Swedish
- System Monitoring
- Xsl
- Fix
- Prime Brokerage
- Onboarding
- Change Management
- Consultancy
- Cloud Computing
- Web Servers
- Xenserver
- Electronic Trading
- Vi
- Saas
- Ecn
- Xen
- Managing Expectations
- Training Delivery
- Direct Market Access
- Software Implementation
- Managed Hosting
- Javascript
- Hosting
- Xenapp
- Hosting Solutions
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