Siddharth Dinesh Kumar
Customer Experience @Zomato | India Country Representative @ACIYLS 2023| Here to learn from everyone I meet and everything I do
- Role
- Customer Experience at Zomato
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Siddharth Dinesh Kumar
I am currently a Customer Experience Associate at Zomato working towards making the customer experience with Zomato a bit more memorable and a lot more enjoyable. I had completed my BBA at Christ University with a specialization in marketing. Other than marketing, I have an avid interest in Product Management, Business Development, and Strategies for Sustainability. I am also an avid reader, particularly books in the fields of Business and Economics. I\'m always looking to learn from different people across various industries and would love to connect with like-minded individuals
Experience
Customer Experience
Aug 2024 — Present · Gurugram, IN
Making the customer experience with Zomato a bit more memorable and a lot more enjoyable. Some of my responsibilities are: i) Providing feedback regarding internal processes to optimize the in-app customer experience as well as the delivery and post-delivery experience of customers on Zomatoii) Being a part of special pilot projects to increase customer retention on our Handling customer queries and concerns with the hope of providing a memorable and enjoyable customer experience each and every timeiv) Building District operations during peak demand due to a large influx of new customers
Education
Christ University, Bangalore
Bachelor's Business Administration
2021 — 2024
Birla Public School, Doha, Qatar
Commerce with Maths
2020 — 2021
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