Donald K. Norcross
IT Leadership | Technical Support | Customer Service | Process Improvement |
- Role
- Staff Field Support Technician at Curity
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Staff Field Support Technician
Oct 2021 — Present · Columbus, OH, US
Education
Ohio Northern University
BSBA, Management
1980 — 1985
St. Clairsville High School
College/University Preparatory
1977 — 1980
Skills
- Requirements Analysis
- Vendor Management
- Call Center
- Documentation
- Management
- Team Building
- Business Process Improvement
- Computer Hardware
- Training
- Customer Satisfaction
- Call Centers
- Technical Management
- Customer Relations
- Os X
- Leadership
- Mac Os X
- Operating Systems
- Quality Assurance
- Cross-Functional Team Leadership
- Switches
- Disaster Recovery
- Security
- Professional Services
- Customer Service
- Process Development
- Strategic Planning
- Team Leadership
- Change Management
- Windows
- Troubleshooting
- IT Management
- Integration
- Strategy
- Telecommunications
- Data Center
- Lan/Wan
- Lan-Wan
- Technical Support
- Mentoring
- Problem Solving
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.