Doug Kentner
Customer Support Leader | Creating Exceptional Customer Experiences at Transact+CBORD
- Role
- VP - Client Support at Transact Campus
- Location
- Lehi, UT, US
- LinkedIn followers
- 500 followers
About Doug Kentner
Experienced IT leader with deep experience in hosted infrastructure utilizing Microsoft…
Experience
VP - Client Support
Mar 2025 — Present
Leveraging my experience in enterprise customer experience leadership to drive excellence in client support for Transact+CBORD\'s campus technology ecosystem. Focused on enhancing service delivery across our education, healthcare, and corporate markets while building strong customer relationships and operational efficiencies.
Skills
- Saas
- Sql
- Software Project Management
- System Deployment
- Servers
- Crm
- Itil
- Workforce Management
- Network Architecture
- Cti
- Networking
- Active Directory
- Windows Server
- Solution Selling
- Unified Communications
- Tcp/Ip
- Call Center
- Telecommunications
- Telephony
- Genesys
- Managed Services
- C#
- .net
- Routing
- Integration
- Vendor Management
- Disaster Recovery
- Acd
- Troubleshooting
- Contact Centers
- Ivr
- Cloud Computing
- Vmware
- Network Design
- Salesforce.com
- Virtualization
- Sip
- Call Center Development
- Voip
- Data Center
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