Dan S.
VP Operations @Unitedcloud Inc
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WORK HISTORY
VP Operations @Unitedcloud Inc
Chestermere, AB, CA
Provide strategic leadership for all operational activities, ensuring alignment with company goals and partner expectations-Coordinate cross-functional collaboration between SysOps, DevOps, TechOps, and Project Delivery teams-Establish and maintain effective escalation processes for partner issues and custom requirements-Drive continuous improvement in customer experience and operational efficiency-Develop and implement operational strategies that support UnitedCloud\'s growth and partner success-Build and maintain strong relationships with key partners, understanding their unique needs and challenges-Lead, mentor, and develop operational teams, fostering a culture of excellence and accountability-Implement and oversee KPIs and metrics to measure operational performance and service quality-Work closely with executive leadership to align operational strategies with company vision
EDUCATION
University of Alberta
Bachelor of Science - BSc
ABOUT DAN S.
I advise organizations in achieving their strategic business goals - via IT Management, Security, and Compliance. With 22 years of experience in the Tech field, I build relationships with organizational leaders and serve as their trusted advisor and guide.
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