Daniel Headrick
Chief Operating Officer @Moxie Pest Control
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WORK HISTORY
Chief Operating Officer @Moxie Pest Control
Dallas-Fort Worth, TX, US
I am responsible for developing company strategy for CX & EX. Managing over 1600 individuals, I am responsible for our field operations, contact center, and Corporate departments: IT & Data, Marketing & Communications, People Operations, Ops Execution and Sales Operations. I\'m supporting our growth of 30%+ each year across our 31 locations, contact centers, and corporate teams.
EDUCATION
Brigham Young University - Idaho
Business Management - Supply Chain, Logistics, Materials, and Supply Chain Management
SKILLS
ABOUT DANIEL HEADRICK
As the Chief Operating Officer at Moxie Pest Control, I lead the development and execution of our company strategy for customer experience (CX) and employee experience (EX). With over a decade years of experience in the pest control industry, I am passionate about delivering exceptional service to our customers and creating a positive and rewarding culture for our team members.I lead over individuals across our field operations, contact center, and corporate departments, including Technology, Internal Communications, Marketing, People Operations, Ops Execution, and Sales Operations. I support our growth of 30%+ each year by implementing operational improvement projects, sales and operations training programs, and special initiatives that enhance our efficiency, quality, and profitability. My goal is to build strong relationships with our partners, vendors, and stakeholders, and to foster a collaborative and innovative environment.
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