Djamal Littleton

Warehouse Operations Manager @Dolls Kill

Richmond, CA, US

Success in managing seamless transit of international shipments to distribution centers, ensuring lower operation costs, and enabling overall adherence to customs regulations Expert oversight of the Inventory Control Department, guaranteeing accurate inventory levels and low shrinkage Supervision of the Wonolo, BlueCrew, and TaskRabbit’s day workers in completing daily order queues Implementation of a comprehensive quality control program to uphold the highest standard of quality and accuracy Empowering a team of 100 associates to consistently achieve performance targets for productivity, accuracy, and safety within a high-volume distribution center through the following initiatives: Conceptualization, planning, and execution of key warehouse process and operation improvements Live unloading of all containers within 30–60 minutes of arrival and updating inventory 45 minutes Expedition of batch shipping in just 2 hours after receipt from trucks by streamlining the pre-order inventory process Seamless transfer of approximately 4.7 million units from Richmond to a new warehouse in San Bernardino with 100% receiving accuracy and 0% inventory loss by negotiating and procuring the service of a trucking company that enabled receipt of goods 24 hours prior to website release Switching to ECT 32 boxes and negotiation of prices with vendors, resulting in12% cost reduction Upgrade of the warehouse management software in collaboration with the IT Department, which enhanced the inventory tracking and order fulfillment process Addressing two OSHA requests and closing files on the same day of response through a response review with OSHA Rollout of a warehouse productivity metrics monitoring system that covered pick rates, packing accuracy, and order fulfillment time, facilitating data-driven planning of operations and process optimization initiatives