Dharmendar Jain
Senior Program Manager @ Genpact | 2 decades in Lean & Digital Transformation, Customer Success, Insurance - London Market specialist, IT Infrastructure, Health care and Life Sciences, BPO
- Role
- Senior Program Manager Digital Transformation at Genpact
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Dharmendar Jain
Strategic professional with over 18 years of diversified experience handling Program…
Experience
Senior Program Manager Digital Transformation
Mar 2023 — Present · IN
Education
Asian institute of Management Studies
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
Rayagada college
B.Com Hons, Accountancy and Company Accounts
2000 — 2003
LPS School
Intermediate, Accountancy and Salesmanship
1998 — 2000
Lps Public School
Matriculation, NA
1986 — 1998
Skills
- Quality Assurance
- Business Process
- Capacity Utilization
- Outsourcing
- Sdlc
- Service Delivery
- Business Analysis
- Microsoft Office
- Performance Management
- Crm
- Employee Training
- Training
- Process Improvement
- Management
- Recruitments
- Quality Certification
- Operations Management
- IT Service Management
- Analysis
- Business Process Outsourcing (Bpo)
- Project Coordination
- Project Management
- Business Process Improvement
- Client Presentation
- Service Desk
- Process Management
- Content Management
- Recruiting
- Requirements Analysis
- Customer Engagement
- Data Analysis
- Six Sigma
- Leadership
- Management Information Systems (Mis)
- Transition Management
- Corporate Communications
- Customer Relationship Management (Crm)
- Team Management
- Manage Client Relationships
- Quality Management
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