Diya Mangla
AI Consultant || Automation Consultant || Business Analyst
- Role
- Business Analyst at Deligence Technologies Inc.
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Diya Mangla
Hi, I’m Diya. A Business Analyst who loves turning ideas into solutions that actually make life easier for businesses.I work at the sweet spot between business needs and technology—listening to challenges, asking the right questions, and shaping them into clear solutions for teams to build. Whether it’s AI automation, chatbots, SaaS platforms, or mobile apps, my goal is always the same: simplify processes, save time, and create real impact.What I enjoy most is collaborating with people—clients, developers, and stakeholders—and making sure everyone’s on the same page. Along the way, I’ve helped companies cut down manual work, improve customer experience, and launch products that really matter.If you’re curious about AI, automation, or digital transformation, or just want to chat about solving problems with tech, I’d love to connect!
Experience
Business Analyst
Sep 2023 — Present · Delhi, IN
Gathering, analyzing, and documenting business requirements from stakeholders.Translating business needs into functional specifications, process flows, and user stories.Collaborating with cross-functional teams (development, QA, design, operations) to ensure alignment between business goals and technical solutions.Performing gap analysis, feasibility studies, and root cause analysis to recommend the best solutions.Supporting UAT (User Acceptance Testing) and ensuring solutions meet business expectations.Creating reports, dashboards, and insights to help stakeholders make data-driven decisions.Managing stakeholder communication and ensuring timely project delivery.
Education
J.C. Bose University of Science and Technology, YMCA
Master of Computer Applications - MCA, Computer Programming, Specific Applications
Trailhead by Salesforce
Salesforce Business Analyst, Business Analyst
J.C. Bose University of Science and Technology, YMCA
BCA, Computer Programming, Specific Applications
2018 — 2021
Trailhead by Salesforce
Salesforce Administrator, Salesforce Administrator
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