Rajnish Dixit

About Rajnish Dixit

I am a Senior Technical Advisor with over 13 years of experience working across enterprise on-prem, cloud identity, and SaaS environments.At Microsoft, I operate in a hybrid technical and delivery leadership role, owning escalation strategy for complex, high-impact customer issues.I provide technical authority and advisory guidance across on-prem web hosted applications, Azure, Microsoft Entra ID, Intune, and SSO integrations involving OAuth 2.0, SAML, and REST APIs.Alongside hands-on problem solving, I deliver technical governance and oversight for delivery partners, while advising their technical leads, operations managers.I am known for balancing deep technical judgment with customer advocacy, cross-team coordination, and long-term corrective action—ensuring issues are resolved correctly, not just quickly.I thrive in product-driven organizations where technical depth, ownership, and customer trust matter more than titles or hierarchy.

Experience

1. Sr Technical Advisor

   Microsoft

   Aug 2025 — Present · Bengaluru, IN

   Operate in a senior hybrid role combining technical authority with escalation and delivery leadership.Own end-to-end escalation strategy for complex enterprise incidents across On-prem & Cloud platform, web applications, Microsoft Entra ID, Intune, and SaaS integrations.Act as a technical decision authority for high-severity customer issues involving identity, authentication, APIs, and cloud platforms.Provide delivery oversight and technical governance for multiple delivery partners, ensuring quality, SLA adherence, and escalation rigor.Advise and collaborate with delivery partner\'s technical leads, operations managers, and in-house service delivery managers across accounts.Partner with engineering teams to validate root cause analysis and influence long-term product or platform fixes.Maintain hands-on expertise in OAuth 2.0, SAML, REST APIs, and browser-level debugging (Chromium).

Education

• Dr. A.P.J. Abdul Kalam Technical University

  Bachelor of Technology - BTech, Information Technology

• B.N.S.D. Inter College, Kanpur

  10th/ +2, High School/Secondary Certificate Programs

Skills

• C
• Smb
• Sql
• Asp.net
• Microsoft Dns
• Operating Systems
• Vpn
• Microsoft Sql Server
• Skype for Business
• Active Directory
• Unix
• Windows Server
• Core Java
• Ipv4
• Javascript
• Html 5
• Dhcp
• Html
• Java Enterprise Edition
• Windows
• Jsp