Diwanshee Shrivastava
✨ Founder & CEO of Diwa And Wick Co. | Luxury & Premium Candles, Bespoke Gifts & Handmade Soaps | Customer Experience Professional at BT Group
- Role
- Customer Support Advisor at BT Group
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Diwanshee Shrivastava
With over 8 years in customer service, I bring expertise in resolving customer concerns…
Experience
Customer Support Advisor
May 2022 — Present · Gurgaon, IN
Assisting customers by creating relationships based on value in order to enhance customer service while, within guidelines, leveraging the resource pool within the BT Group. Analysing customer data and comprehending their demands in order understanding the customer needs to provide customer service and the effective handling of customer problems.
Education
Veer Bahadur Singh Purvanchal University, Jaunpur
Bachelor of Arts - BA
Veer Bahadur Singh Purvanchal University, Jaunpur
Master of Arts - MA
Varanasi Institute of Optometry , Varanasi
Diploma in Optometry
2012 — 2013
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