Diwakar Chamoli
Tech engineer
- Role
- Program Analyst at WNS
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Diwakar Chamoli
With 2 years of experience in Euc, I have knowledge of IT operations, configuration, Active Directory, server domain, hyper v network workgroup, DNS, DHCP, GPO, and service desk management.
Experience
Program Analyst
Nov 2023 — Present · IN
Desktop Support Engineer | L1 & L2 Technical Support | IT Infrastructure & End-User Support SpecialistIT Support Engineer (L1/L2)| Hardware, Networking & System Troubleshooting ExpertDesktop Support | System Administration | End-User Experience & Technical Issue Resolution🧾 I am a dedicated and results-driven Desktop Support Engineer with hands-on experience in providing L1 and L2 technical support for hardware, software, and network-related issues. Skilled in troubleshooting, system maintenance, and ensuring smooth IT operations for end users across multiple environments.I take pride in resolving technical challenges efficiently and providing a high level of customer satisfaction. My experience includes managing desktops, laptops, printers, Active Directory, Outlook configuration, and remote support tools.
Education
Sri Dev Suman University
B.SC
2022 — 2022
U.K Board
Intermediate
2018 — 2018
U.K Board
High School
2016 — 2016
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