Divyesh Malhotra
Director @ANSR
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WORK HISTORY
Director @ANSR
Hyderabad, IN
Role Summary:Entrusted with setting up and scaling next-gen Global Capability Centers (GCCs) for Fortune 500 clients. Lead end-to-end strategy and execution across operations, governance, digital innovation, talent planning, and stakeholder engagement to position India hubs as strategic global assets.Key Responsibilities & Achievements:Built and scaled GCCs from ideation to steady-state (150+ FTEs), embedding innovation, compliance, and workforce transformation frameworks.Delivered 20% YoY efficiency gains by driving automation, performance centralization, and operating model modernization.Defined and rolled out an enterprise-wide ETS framework—including delivery charters, KPI governance, and IS-aligned transformation strategy.Partnered with global IS and CXO stakeholders to co-create digital roadmaps and governance models for long-term growth.Championed CXO visits, leading solution showcases and strategy sessions to demonstrate India hub value and innovation alignment.Established a Center of Excellence (CoE) focused on analytics, AI/ML, and intelligent automation, improving KPIs by 20% YoY.
EDUCATION
Karnataka State Open University
Master of Business Administration (M.B.A.)
Madurai Kamaraj University
BCA
Indian Institute of Management Ahmedabad
SENIOR MANAGEMENT PROGRAM
G.T.B.P.I
Diploma
ABOUT DIVYESH MALHOTRA
With over two decades of experience, I specialize in driving strategic growth and…
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