Divyesh Malhotra
Director @ ANSR | Strategic Leader in GCC Setup & Enterprise Capability Expansion | IIM-A Fellow | Scaling Digital, Data & Ops Excellence Across Global Enterprises |
- Role
- Director at ANSR
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Divyesh Malhotra
With over two decades of experience, I specialize in driving strategic growth and…
Experience
Director
Jul 2024 — Present · Hyderabad, IN
Role Summary:Entrusted with setting up and scaling next-gen Global Capability Centers (GCCs) for Fortune 500 clients. Lead end-to-end strategy and execution across operations, governance, digital innovation, talent planning, and stakeholder engagement to position India hubs as strategic global assets.Key Responsibilities & Achievements:Built and scaled GCCs from ideation to steady-state (150+ FTEs), embedding innovation, compliance, and workforce transformation frameworks.Delivered 20% YoY efficiency gains by driving automation, performance centralization, and operating model modernization.Defined and rolled out an enterprise-wide ETS framework—including delivery charters, KPI governance, and IS-aligned transformation strategy.Partnered with global IS and CXO stakeholders to co-create digital roadmaps and governance models for long-term growth.Championed CXO visits, leading solution showcases and strategy sessions to demonstrate India hub value and innovation alignment.Established a Center of Excellence (CoE) focused on analytics, AI/ML, and intelligent automation, improving KPIs by 20% YoY.
Education
Karnataka State Open University
Master of Business Administration (M.B.A.)
2012 — 2013
Madurai Kamaraj University
BCA
2010 — 2011
Indian Institute of Management Ahmedabad
SENIOR MANAGEMENT PROGRAM
2023 — 2024
G.T.B.P.I
Diploma
1998 — 2001
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