Divyasri Murugesan
Product support Engineer
- Role
- Product Support Engineer at Zoho
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Divyasri Murugesan
Engineer - cloud and infrastructure management | Service Desk Engineer | workforce management engineer|Incident & Problem Management | Azure | AWS| MonitoringEngineer with 2+ years of experience in IT Infrastructure, Cloud Operations, and Service Desk Support. Currently working at LTIMindtree, supporting US hospital environments with hardware deployments, system configuration, and network troubleshooting.Strong experience in ServiceNow ticketing, incident & major incident management, Azure basics, Meraki dashboard, and SLA-driven support. Known for fast issue resolution, high client satisfaction, and smooth coordination with onsite and onshore teams.
Experience
Product Support Engineer
Apr 2026 — Present · IN
Education
Bharathiar University
Diploma of Education, Multimedia
Bharathiar University
Diploma of Education, Communicative English
Bharathidasan University (BDU), Tiruchirappalli
Diploma of Education, 2D Animation
Bharathiar University
Bachelor's degree, Mathematics
Nilgiris Matriculation Higher Secondary School, Ooty
High School , Biomathematics
Nilgiris matriculation higher secondary school
SSLC
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