Divyasri Potnuru

About Divyasri Potnuru

Creative and adaptable aspiring Salesforce Administrator. Seeking challenging environments, striving to gain and enhance competencies for professional growth. Passionate about communities and personal development. I’m a dedicated Salesforce Administrator with 4+ years of experience in configuration, implementation, and support of the Salesforce CRM platform. I’ve created various Lightning Apps combining Lightning Design System and Lightning App Builder. I also implemented Lightning Web Tabs to help clients reduce needless clicks and navigation. I have strong knowledge of SFDC standard data structures and familiarity with designing custom objects. My work experience includes creating various reports (summary reports, matric reports, pie charts, dashboards, and graphics) and report folders. I have also created dynamic forms and page layouts. I can use Data Loader to insert, update, and bulk import or export data from Salesforce Objects. I have experience using declarative features like validation rules, process builder, flows, approval process, workflows, dynamic approval process, and sharing rules automation for complex business process automations. I can implement security and sharing rules at object, field, and record level for different users at distinct levels of an organization. I’ve also created various profiles and configured permissions based on the organizational hierarchy. I have good knowledge of APEX, Triggers, SOQL, SOSL, Visual Force Pages, workbench, and Cognism.

Experience

1. Salesforce Administrator

   PURE Insurance

   May 2024 — Present · US

   Involved in SFDC application setup and customization to match the functional needs of the Company.

Education

• GMR Institute of Technology (GMRIT), GMR Nagar, Rajam, Srikakulam Dt.,-532127 (CC-34))

  Bachelor's degree

  2009 — 2013

• Trailhead by Salesforce

  Ranger

  2021