Divyaraj Mohan

General Manager at HCLTech

Role
General Manager at HCLTech
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Divyaraj Mohan

IT Professional with 20 years of experience spanning across IMS, IT Ops and Service DeliveryResults-driven and pragmatic IT delivery professional, with a well-earned reputation for strong work ethic, recognized for taking on major initiatives, and adapting to rapidly changing environment, with a unique flair for designing and implementing business objectives that meet service delivery needs. Recognized for the ability to lead projects and work effectively with people from diverse professional and cultural backgrounds. Industry exposure includes Banking & Finance, Manufacturing, Pharmaceuticals and e-commerce.My strengths include: • Interpersonal Communication• Coaching/Team Building & Leadership• Customer relationship Management• People Management (Offshore & Onsite)• Quality Management• Performance/Contract Management• Process Improvement• Managed IT Services & Operations• Service Desk Transition & Operations• Transition• Budgeting/Cost Control• Vendor Management• Project Management• Service Delivery

Experience

  1. General Manager

    HCLTech

    Jan 2024 — Present · Bengaluru, IN

Education

  • Surana College - Pre University College

    Pre-University College (11th and 12th Standard), Science - Physics, Chemistry, Mathematics and Computer-Science

    1999 — 2001

  • Sikkim Manipal University

    Master of Science (MSc), Information Technology

    2011 — 2013

  • BHS First Grade College - Bangalore University

    Bachelor of Science (B.Sc.), Computer Science

    2001 — 2004

  • B.B.U.L Jain Vidyalaya, Affiliated to Central Board of Secondary Education (CBSE)

    Tenth Standard

    1998 — 1999

Skills

  • Sla
  • Service-Level Agreements (Sla)
  • IT Operations
  • Itil
  • Service Delivery
  • Global Delivery
  • Incident Management
  • Remote Infrastructure Management
  • Service Improvement
  • Vendor Management
  • Team Management
  • Requirements Analysis
  • Project Management
  • Transition Management
  • Service Management
  • Service Desk
  • Pre-Sales
  • IT Service Management

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Divyaraj Mohan — General Manager at HCLTech in Bengaluru, KA, IN | Unifers